QC operator performs quality assurance testing on audio/video/subtitles and validates Japanese language translations across home entertainment and streaming platforms.

QC operator performs quality assurance checks on audio/video content and Japanese translations across physical media and streaming platforms, identifying and documenting technical and linguistic errors.

Manages incoming support tickets and incident requests by triaging, prioritizing, and routing them to appropriate team members to ensure efficient service delivery.

QC operator performs quality assurance on audio/video content and Japanese translations across home entertainment and streaming platforms, identifying and documenting technical and linguistic errors.

Provides first-level IT technical support to end-users, resolving hardware/software issues, managing tickets, and promoting IT best practices.

Provides 24/7 bilingual customer and technical support to merchants via inbound calls, resolving issues and identifying process improvements.

Answer bilingual customer service calls from florists, process orders, handle billing inquiries, and resolve product-related questions.

Manages IT service desk queue, resolves hardware/software issues, provides technical support to internal users, and maintains IT documentation and access controls.

Provides first-line IT technical support to internal and external clients by troubleshooting hardware, software, and network issues while managing tickets and escalating complex problems.

Provides technical support to scientific and industrial customers via phone, email, and chat while collaborating with engineering and internal teams on product solutions.

Provides Level 1 & 2 technical support for core IT applications, manages incidents with vendors and internal teams, and documents processes for business operations.

Senior Customer Success Manager drives product adoption and retention for cloud customers by partnering with them on technical optimization and workflow integration.

Senior Customer Success Manager guides enterprise customers in adopting and optimizing Lucid's cloud products to drive retention and expansion.

Manages Level 1 & 2 incident support for business applications, coordinates with vendors and internal teams to resolve technical issues, and documents processes for governance and compliance.

Senior Cloud Customer Success Manager who partners with customers to drive adoption of cloud-based visual collaboration products, manage retention, and guide technical integration.

Technical Account Manager who partners with customers to drive cloud product adoption, optimize environments, and ensure customer success and retention.

Provides technical support for energy trading front office systems, monitoring trades, troubleshooting issues, and coordinating with development teams during platform migrations.

Manages a portfolio of merchant clients, drives adoption and outcomes across their operations, and collaborates cross-functionally to solve their business problems.

Manages a portfolio of merchant clients, driving adoption and outcomes across their ERP implementation while partnering cross-functionally with product and engineering teams.

Supports sales operations by handling lead generation, client coordination, CRM management, and administrative tasks to drive revenue growth.